Terms and Conditions
Welcome to Oriel Flight Co. These Terms and Conditions ("Terms") govern your access to and use of our online flight booking, travel package customization, loyalty program integration, corporate travel management, real-time flight status updates, global destination guides, and visa assistance services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.
1. Acceptance of Terms
By accessing and using our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Oriel Flight Co.
2. Services Provided
Oriel Flight Co. provides a range of travel-related services, including but not limited to:
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Online flight booking for various airlines and routes;
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Customization of travel packages including flights, accommodation, and activities;
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Integration with loyalty programs for various airlines and hotels;
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Dedicated corporate travel management solutions;
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Real-time flight status updates and notifications;
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Access to comprehensive global destination guides;
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Assistance with visa application processes and requirements.
Please note that the availability of specific services may vary and are subject to change without prior notice.
3. User Responsibilities
As a user of our Service, you agree to:
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Provide accurate, current, and complete information for all bookings and inquiries;
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Comply with all applicable local, national, and international laws and regulations;
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Be financially responsible for all bookings made under your account;
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Review and verify all travel details, including names, dates, and times, before confirming a booking;
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Understand and agree to the terms and conditions of the airlines, hotels, and other third-party providers involved in your travel arrangements.
4. Booking and Payments
All bookings made through our site are subject to availability and confirmation. Prices displayed are subject to change without notice until a booking is confirmed. Payment must be made in full at the time of booking, unless otherwise specified. We accept various payment methods as indicated on our online platform. All transactions are securely processed. In the event of an issue with payment, Oriel Flight Co. reserves the right to cancel the booking.
5. Cancellations, Changes, and Refunds
Cancellation and change policies vary depending on the specific airline, hotel, or travel product booked. It is your responsibility to review the terms and conditions applicable to your specific booking before completing the transaction. Any fees incurred due to cancellations or changes will be your responsibility. Refunds, if applicable, will be processed according to the policies of the respective service providers and may be subject to administrative fees charged by Oriel Flight Co.
6. Intellectual Property
All content on our online platform, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of Oriel Flight Co. or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our platform without our prior written consent.
7. Limitation of Liability
Oriel Flight Co. acts as an intermediary for third-party service providers such as airlines, hotels, and tour operators. We do not own, operate, or directly control these service providers. Therefore, Oriel Flight Co. shall not be liable for any loss, damage, injury, delay, or inconvenience suffered as a result of acts or omissions of these third-party providers. Our liability for any claim arising from or related to the use of our Service shall be limited to the amount paid by you for the specific service from which the claim arose.
8. Indemnification
You agree to indemnify, defend, and hold harmless Oriel Flight Co., its officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms or your use of our Service.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts located in Sydney, New South Wales, Australia.
10. Changes to Terms
Oriel Flight Co. reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our online platform. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically for any updates.
11. Contact Information
If you have any questions or concerns regarding these Terms or our Service, please contact us at:
Oriel Flight Co.
2847 Macquarie Street, Level 5, Sydney, New South Wales, 2000, Australia
Phone: (02) 8089 3178
Thank you for choosing Oriel Flight Co. for your travel needs.